Frequently Asked Questions

I’m not strong, can I still join?

You don’t need to be strong to start pole, you get strong doing pole!

Our Absolute Beginner pole classes and Intro to Pole courses are designed for complete beginners – no specific level of strength, stamina, or flexibility required. These will develop in time as you progress:)

I’m a beginner, can I join Pole Heels Choreo classes?

We recommend joining a Beginner Flow Choreo classes tailored specifically for beginners:) To make your experience more enjoyable and fun, we recommend taking this class after you’ve taken a few Absolute Beginners classes (3-5 classes).

How much does one class cost?

A single drop-in class is £22, however, if you buy a class package or a membership, it gets much cheaper per class!

We also have an Intro offer for pole beginners – 3 classes for £30!

How to book a class?

The easiest way to book classes, purchase credits, etc. is through the Glofox App.

• Select the class you want to sign up for in the class timetable and press “book”.

• From there you will be prompted to log in or to make an account.

• Pay for a single class or redeem a valid class credit.

How to purchase class credits?

• Navigate to the Prices page on the website or, if you’re using the Glofox mobile app, head to Memberships section and then select Buy Membership or Buy Credits tab to see available options.

• Select the pack and follow the check-out and registration process.

• Now you can use the credits to book any group classes.

• You can keep track of your available credits on your profile page in the app or website.

How do I cancel a class?

To cancel a class please log into your account in the Glofox app or in the browser, open the Bookings section and cancel the class.

Please note that we maintain a strict 24-hour cancellation policy. If you cancel at least 24 hours before the class, the credit will be automatically added to your account. If you cancel the class within the 24 hours before the class, the credit will be deemed used and not refunded.

What should I wear?

Pole fitness classes (levelled classes from Absolute Beginners to Advanced) and Conditioning - sports top and shorts to ensure good skin grip!
Choreography classes – wear whatever you feel comfortable to dance in! Heels are optional as you can dance in socks! Knee pads are required.
Stretching – leggings are recommended.

How do I prepare for class?

Please do not apply any body moisturiser on either legs or hands at least 12 hours before the class to ensure a good skin grip.
We also ask that you don’t wear rings or bracelets (as they will scratch the poles) and that you ensure any other jewellery won’t get in your way (e.g. dangly earrings, long necklaces).
Please bring your water bottle.

What’s a Pole hire?

You can book a “pole hire” in the class timetable – it’s your time for self-practice. There will be no instructor, but there can be other people in the room practicing as well. Please don’t attempt new tricks without any spotting and supervision to avoid the risk of injury.

What’s a Studio hire?

You can book one of our rooms (white room or black room) and use it for your own projects or training! It’s perfect for a rehearsal, photo-shoot, video-shoot when you don’t want to be disturbed and have the whole space to yourself! For these occasions you can book a studio here.

Please reach out to hello@savagepolestudio.com if you want to run a private class or a pole jam.

What’s the difference between a class and a course?

A class is a group exercise that you can book on an ad-hoc basis without a long term commitment. You can book any class in the the class timetable.

A course is a limited series of classes, for example, a six week Intro to Pole course. Under a course, students are usually expected to attend each class on the course schedule, whereas, with a class, students can choose what classes and what times they wish to book in. Courses have a specific curriculum, schedule and a theme. Courses can be booked on our courses and workshops page.

Refund/Cancellation policy